FAQ's

 

 


09/05/2022    

 

Welcome to the H&H Classics FAQ's page. Should you require additional information or would prefer to speak to one of our team please call us on 01925 210035 or send an email to sales@handh.co.uk. We will be delighted to help.  

 

WHERE CAN I VIEW THE DETAILS OF THE LOTS?

All information and photographs of the lots can be found on our Upcoming Auctions page, we have walkaround videos where possible which can be found on the individual lot pages or on our YouTube channel https://www.youtube.com/c/HHClassicsLtd

 

ARE HISTORY FILES AVAILABLE TO VIEW?

For our physical sales, we offer these items for viewing  - alternatively, these can be requested from the vendor prior to an auction in a digital format.

 

HOW DO I SPEAK TO H AND H?

Please feel free to call us on +44 (1925) 210035 or send an email to . If you wish to speak to a specialist direct please visit our Meet The Team page where direct email addresses and mobile phone numbers can be found.

 

HOW DO I CONSIGN MY CLASSIC TO AUCTION WITH H AND H?

Please complete the form on the Value My Classic page on our website and one of our specialists will contact you to discuss your entry. Alternatively, if you prefer please call us on 01925 210035 or you can reach us on 

 

WILL MY CLASSIC MOTORCAR OR MOTORCYCLE BE VALUED FOR SALE BY H AND H?

Our specialists are traveling around the country visiting clients and their beloved vehicles with a view to a sale by auction with H&H. All valuations for sale are complimentary and without obligation. Please call us on 01925 210035 or email  to arrange a complimentary valuation for sale. Alternatively please complete the form on the Value My Classic page of our website.

 

DO YOU GUARANTEE MY FUNDS ARE SECURE?

We operate a ring-fenced client account to protect both vendor and purchaser's funds. All proceeds are held securely and paid 14 days following receipt of cleared funds and transfer of the item.

 

HOW DO I REGISTER TO BID?

Please click Register To Bid/Sign In at the top of the page to register/login and place a bid.

 

WHY AM I NOT APPROVED FOR ONLINE BIDDING?

Please ensure the card used is in your name and registered to the same address as that entered on your account. Our approval system is sensitive to postcode placement, please ensure your postcode is entered in the correct box with correct spacing.

 

HOW DO I LEAVE A BID?

Prior to the auction going 'live' commission bids can be placed on lots by logging in to your account. Once the auction is 'live' the auctioneer will invite bids at the next increment, providing you with the same engagement as the sale room.

 

CAN I REQUEST A TELEPHONE BID?

Yes, of course. Please download the form here.

 

I HAVE SUCCESSFULLY BID, HOW DO I PAY FOR MY PURCHASE?

Our accounts team will be sending all invoices by email containing our bank account details and a payment link for you to pay by debit or credit card.

 

CAN I ARRANGE DELIVERY OF MY PURCHASE?

We work closely with our preferred vehicle transport providers EM Rogers and Shippio, who can provide delivery services for you. Please contact us for details of this service.

 
HOW DO I OBTAIN A VALUATION OF MY CLASSIC MOTORCAR OR MOTORCYCLE ?
 
 
All valuations for sale are complimentary and without obligation. 

 

Please feel free to call us on 01925 210035 or email sales@HandH.co.uk should you require additional assistance. 

 

Download our brochure 

 Selling & Buying a Classic with H&H

 

H&H Classics, Trusted Auctioneers Since 1993