Patrick Peal Interview [East Anglian Air Ambulance]

 

 

"Selling my classic Alfa Romeo Giulia with Paul from H&H was an absolute pleasure. He made the entire process from start to finish wonderfully simple and despite an initial setback of not reaching reserve in the first auction, he immediately got on the phone, arranged for the follow-up auction to take place and within less than three weeks (even during these tricky COVID times) the car was on its way to the lucky new owner. This was my first classic car auction sale, and I wouldn't hesitate to recommend Paul and H&H to anyone."
Steve Hunt (January 2021)

"Delighted to say my Triumph arrived at 7am this morning and I am delighted with it. The description was bang on and with no disappointments! In fact I have been very impressed with HandH in all aspects of this sale. This is the first time I have purchased a car unseen from an auction House. This was not a large sale for the Auction House but everybody seemed to care! I would certainly have no reservations about doing the same again with HandH!!".
B. Alexander (January 2021)

"I want to thank you for the help and assistance given by one of your staff recently, concerning an enquiry about my car (a TR7 which you sold in July this year). The staff member was Tom Waring. It was much appreciated that Tom was so willing to help in my enquiry and indeed did, which tends to indicate 'customer care' is still alive and well despite trying times. So thank you very much and especially to Tom; very best wishes for continuing success and a brighter New Year."
Keith Lawrence (December 2020)

"I recently had the pleasure of dealing with Tom the other day who assisted me with the purchase of a Jim Clark signature (lot 101 November 25 Online Auction). He was both enthusiastic and courteous, as well as being very efficient. I am sure that you know this already, but I think that Tom will make a wonderful addition to your team."
Martin Jordan (December 2020)

"With regard to Thomas Waring, I contacted him this morning re my failed attempts to register for bidding in today's National Motorcycle museums auction (I was having real problems with your web site) and found him to be very helpful. What could have been quite a stressful experience was made very easy and I have nothing but praise for his help and guidance.  A big 100% on your customer service."
Gregor Ferguson (December 2020)

"I just wanted to pop a line through to thank your team but particularly Mike Davies for the efforts they went to in supplying extra photographs and information on lot 124 in the recent December auction. Mike went the extra mile to accommodate my image requests and it must be said that without this I would not have bid on this lot".
S.Crowder (December 2020)


"Thank you for putting on great diverse auctions, in truly difficult times. Well done to one and all @ H&H".
K.Minto (December 2020)

"Couldn't have been easier. I rang Adam once, he arranged collection and once collected (on time) did all the research, photos and write up on the car. Followed by lots of interest and sold. A good service and would recommend to anyone".
K.Lambeth (September 2020)

"Safe arrival of lot 531 on Thursday and then Friday, when I was ‘in’ to receive it, and about an hour (!) this morning, unwrapping and un-taping layers and layers of most excellent protection.  I was being careful, in the hopes that I would not have to return to say “not original”.  My fears were totally unfounded.  It is nicer than expected. 
A proper watercolour not ‘perfect’ as modern pot-boilers can be, by having no more character than a photo.  Whilst the driver may look more like Prince Bira, the whole painting is super.
Peter Marshall (September 2020)

"The car was delivered safely today. An excellent service from the delivery company - would highly recommend them and your company for the personal touch".
Mark Harrison (August 2020)

"Well, that was all very exciting! My mother and I were watching the auction and couldn't believe the interest and the sale price. We both wanted to thank you for all the work you did and the time you spent with us helping to explain and value the bike as well as taking the photos and finding all the additional information (and even coming to my mother's house on a Saturday to pick it up, hope you got to see the Grand Prix). You did a great job and we are extremely pleased with the way the sale worked out. Special thanks to yourself but also the rest of the team at HandH, should I find another bike in the attic or hidden away somewhere in the garden I will certainly be contacting you again."
Tilson (August 2020)

"Funds now in my account, many thanks, pleasure to deal with you, would not hesitate to recommend H & H."
Pete Meadows (August 2020)

"Just wanted to say thank you to all of you for helping me to buy and move my bike to its latest location. All your help, advice and professionalism has helped me enormously. It's much appreciated."
Tony Hamd (April 2020)


"We just wanted to drop you a quick message to thank you for all your assistance with the sale of my Grandfather's motorcycle. It was an emotional time for the family but especially so for my mum, and she was very grateful for everythng and wanted to pass on her thanks to you too. Many thanks again for everything."
Maria Rundle, Claire Archer and family (March 2020)


"From the initial visits and assessment of the collection, we have been extremely impressed by the way things have been handled. The time and energy spent on organising the sale has been truly breathtaking and the respect shown to my late father-in-law's things were very comforting and reassuring. Furthermore, the amount of time Adam has taken to catalogue the collection, along with the superb presentation, including detailed photographs and descriptions were second to none."
Andrew & Sarah Halstead (March 2020)


"Thanks for your e-mails both before and after the latest auction.  It was a real achievement to make it all happen at Duxford before it is all forgotten and you move on to the next event I would to say what an excellent job was done on my behalf by Rory Hope.  He provided all the information on the cars that I was interested in before the auction, and followed up well afterwards. He did a very good job."
Ian Harkness (March 2020)


“Both Damian and Adam went totally beyond the call of expected duty and made the collection of my Porsche a pleasure.”

David Jepson (December 2019)


“Impressed by Mike’s communication and dedication to his craft. Showed great integrity and I would not hesitate to recommend.”
James Steynor (November 2019)


“I'm delighted with yesterday's sale result! I'm sure that this was due to all your help from start to finish”
Bill (April 2019)


"H&H handled my late-father’s collection with great care, integrity, passion and expertise, whilst achieving thrilling results. I would like to express my gratitude to Simon and his team for their professionalism and personal touch which helped ease a somewhat daunting task."
Caroline Philip (March 2019)


“Thank you very much for all your help, I had a wonderful day out - what an experience! Met some lovely interesting people.”
Gaynor Brockless (November 2018)


“I was impressed with the professional way the sale was handled and would like to thank everyone involved.”
Barry Hunter, Nottingham (February 2017)


“The impressive hammer price achieved by H&H (£530,000) will enable us to introduce a 24/7 service with a new hangar.”
Patrick Peal, East Anglian Air Ambulance (March 2017)


“I cannot stress how much we appreciate the professionalism that was shown throughout we were well informed and looked after”
John Harington, Weymouth (March 2017)


“I will certainly recommend H&H to anybody wanting to sell motorcycles by auction in the future.”
Ernie Stafford, Kent (March 2017)


“I thought the entry in the catalogue was first class and your auctioneer the best I have ever heard.”
Jeff van den Broek, Gloucestershire (March 2017)

“I come away with an enormously enhanced view of your business, the H&H Brand and I look forward to future offerings”
David Phelps (December 2017)

“We could not have been in better hands, and I appreciate your efforts on our behalf enormously.”
Paul Boissier, RNLI (October 2015)

“Thank you very much for all you help and thanks to the auctioneer for doing such a good job for me at the end of the auction.”
Denise Rees

“H&H is one of those auction houses very much at the top of its game. In fact, it’s climbing at a rapid rate!”
Angus Forsyth, Hagerty International

“I will not hesitate to use H&H in the future. I found Mark's advice and service exemplary. Thank you.”
Aynsley Cooper, Stoke-on-Trent

“all aspects of the successful sale were handled with kindness, compassion and utmost professionalism.”
Dave (Motorcycle Seller)

“Very much appreciated. It all makes me want to buy another car from H&H”
Ian Adams

“The partnership with H&H has been great so far, we're very complimentary brands”
Nick Trott, Motor Sport Magazine